Senior Product Manager & Product Builder
I combine experience leading mature products and major initiatives across multiple teams with the technical acumen to leverage AI in my daily workflow. I build production-ready products and features, not just prototypes.

I've contributed to products and teams at:



Featured Work

De-risking UI change for legacy users
Won over change-averse users to a new form builder by protecting their data and phasing the rollout.
70% adoption
in 12 months
Read the case study

Putting function over features
Chose to change product architecture to match existing customer workflows rather than pile on more options.
49% adoption
in 3 months
Read the case study

Building and shipping with AI
Led an initiative to modernize SEO for the agentic web, using AI to build and release the flagship feature set.
~2 million
users reached
Read the case study
Technical Partnership Management
I own partnerships end to end: initiating new ones, negotiating favorable terms, and managing the relationships that generate revenue and reach new users.
Skills & Expertise
Product Leadership
Mature products, multiple teams.
Building With AI
Coding, evaluation, review.
Customer Research
Interviews, feedback analysis, JTBD.
Partner Management
Contract negotiation, technical integration.
Product Analytics
SQL, data-informed decisions.
Market Research
Competitive analysis, trend monitoring.
Recommendations
Projects & Writing
Product Beacon
I write a hype-free newsletter where product people can find encouragement and camaraderie, published casually.
200+ subscribers
Why You Keep Getting Laid Off
Understand the compounding effect of layoffs and how to break the cycle.
A Wizard is Never Late
Before you apologize for being absent on social, examine why it wasn't a priority.
Contact Me
Let's build better products together.
I'm always open to conversations about product, opportunities, or just a good discussion about the future of the web.
Situation
I joined as the team's first Product Manager partway into a multi-year effort to replace the legacy form editor. The major architectural and design calls were already made, and an early alpha was out.
Problem
The work had stalled. The team kept refining the new interface, but the feedback pointed elsewhere: customers cared about compatibility and feature parity, and they weren't going to switch from something that worked to something that hadn't earned their confidence yet.
Action
I partnered with the engineering lead to refocus the work on what customers actually needed: compatibility and a safe migration over more polish. We widened the beta so hesitant customers could try it at low risk, then made the new builder the default once it had earned their trust.
Results
The block-based visual form builder became the default experience and reached 70% adoption within twelve months, winning over even the change-averse power users who had been the hardest sell. This was huge, considering past versions of the product can be used indefinitely.
Changing architecture instead of adding features
Situation
The product had grown well beyond its original focus on forms, picking up integrations, peer-to-peer fundraising, and donor management over several years. But no one had agreed on what it was becoming: a donation form tool or a full fundraising platform.
Problem
Without explicit direction, every release defaulted to adding more form features, piling on complexity without addressing the real need. Meanwhile, customer research showed people were already using forms as campaign landing pages. How the product was built and how it was actually used had drifted apart.
Action
I led the call to commit to reframing the product around campaigns as its core organizing concept. That meant aligning stakeholders behind a point-of-no-return initiative: a new data hierarchy, automated content creation, and a guided experience built around how customers already worked.
Results
The campaign-centric experience gave the product a clear direction and pulled its scattered capabilities into one workflow. Adoption reached roughly 50% within three months, and our customer success teams received positive feedback on the new structure.
Situation
Answer engines are becoming a new way to get discovered, but many WordPress.com users are nontechnical and want to protect their content against AI training without losing exposure to their audience.
Problem
The available SEO tools provided very few options to make a site visible to AI and treated protection against training as one off-switch, simultaneously blocking helpful crawls from answer engines.
Action
I scoped the flagship SEO dashboard to include AI optimization and AI bot controls alongside the standard search engine optimizations. Then, I built it myself. I used Claude Code to draft the PRs and run automated reviews. I collaborated with engineers to review the riskier pieces, make architecture decisions, and plan the merge sequence.
Results
The SEO dashboard shipped to WordPress.com, giving nontechnical site owners a way to embrace AI-driven discovery without surrendering control of their content. This was the first piece of a broader push to modernize SEO for the agentic web.